Policy
Refund and warranty policy .
Clear support for original products, warranty claims, returns, and replacement requests.
Start Within 7 Days
Contact support within 7 calendar days of delivery to start a return, exchange, damage, or wrong-item request.
Send The Details
Share your order number, product name, issue, and clear photos or video. Keep the item, accessories, and packaging complete and safely packed.
Wait For Approval
Support will confirm eligibility, the approved return address, and whether courier charges apply before you send anything. Warranty coverage follows the product listing or supplied brand documentation.
Need a real person?
Send your order number, product name, or question on WhatsApp and our team will guide you.
Helpful details to share
- Your order number, if this is about an existing order.
- Your phone model or device model for compatibility questions.
- Photos or video if you are reporting product or delivery damage.
- Wait for return approval and the confirmed address before sending the item.